App Privacy Notice

Last revised on 02/09/2018.

Your privacy is important to us. We describe in this notice how we collect and use information about you in order to provide you with a service through our Freedom Global app.

Who are we?

We are Freedom Church Hereford, a charitable incorporated organisation registered in England and Wales (no. 1161926). Our registered office is 161 Holme Lacy Road, Hereford, HR2 6DG, UK. When collecting information about you, we are, under European Union (EU) data protection laws, qualified as a “data controller”. This means that we are responsible for deciding how we hold and use personal data about you.

How do we collect information about you?

We collect basic personal information about you when you register for and use our app, and we need this in order to provide you with a service.

What information do we collect about you?

When you register for the app, we collect personal data which lets us know who you are. This includes your name, email address and Freedom Church campus. We also collect anonymised data including your IP address, device type, screen resolution and operating system.

How do we use your information?

When you use the Freedom Global app, we use the information we collect about you to provide the services to you. As part of that purpose, we use your personal data to create and maintain your app account, and to control access to it. We may use your non-personal data to enhance the app, for instance through analytics or troubleshooting. We may also use aggregated or depersonalised information to promote our app, such as by citing usage statistics.

On which legal basis do we collect your personal data?

We collect personal data only when you give us explicit consent to do so, and you may withdraw your consent at any time.

With whom do we share personal data?

We do not share your personal data with third parties.


The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. The app is hosted with Heroku in their EU data centres.

For how long do we retain your personal data?

We keep your personal data for as long as is necessary to provide our services to you. If you would like us to cease all of the described uses of your personal data, you may delete your account at any time from within the app. This will delete your personal data, and we will make no further use of it.

What are your rights in connection with personal data?

You have the right to request access to your personal data, request correction of the personal data that we hold about you and request erasure of your personal data. You have the right to withdraw your consent, and we will honour your opt-out within 10 days. You have the right to object to the processing of your personal data, request the restriction of processing of your personal data and request the transfer of your personal data to another party. If you want to exercise any of the above rights, please email our data protection officer at [email protected].

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you have the right to lodge a complaint with the Information Commissioner's Office.


The information provided in this notice may be modified to address new issues or changes to our policies. We will post changes here. If we make significant changes, we may notify you by other means (for instance, by email) prior to the change becoming effective. If you object to the changes, email us at [email protected] before the new effective date to delete your information from our records, and we will do so.